Several users solved this problem by running the HP app in compatibility mode for Windows 7 or 8.1. Follow the on-screen instructions to fix the device. If the troubleshooter returns a red X icon, this means your printer is not working properly.You can then select Fix Printing or Fix Scanning.Launch the tool, hit the Start button, and select the problematic printer or scanner.First, you need to download the tool from HP and then run the HPPSdr executable file.The HP Print and Scan Doctor for Windows is a handy tool that helps you detect and repair various issues preventing your HP devices from running properly. How Do I Fix “An Error Occurred When Scanning” on HP Printers? Run the Print and Scan Doctor

Let’s see how you can quickly troubleshoot scanning issues on HP devices. In addition, you can also do a network connection to virtually allow you to use the printer from any computer within the protocol.If you own an HP printer or scanner, or an all-in-one device, you may have occasionally come across unexpected scanning errors. If you want to have details of the date of manufacture and the warranty status then this is the tool. You will always get a notification when the cartridge is at an alarming level for you to plan on how to replace it. If you have pages in the queue, this utility will finish the print. It also comes in handy to run test runs for Windows OS, in addition, you can scan the tool to make you have a comprehensive report of what happens remotely on the system. Drivers are a challenge when it comes to printers, it is the brain behind any hardware and software component of a computer. This small utility is designed to detect automatically all the issues with your HP printer and fix them. You can test the device manager to get comprehensive details of what is installed as far as the HP printer is concerned. It solves the challenge of guessing what could be an issue with your printer malfunction.

It is a tool that runs all the diagnostic functions for the printer.

This is a tool for the HP brand of printers and scanners. Often people have difficulties when they install the printer.

Hp print and scan doctor for macs